Branch Manager - The Panelling Centre - Furry Park, Dublin 9

Branch Manager - The Panelling Centre - Furry Park Industrial Estate - Dublin 9

Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland.  Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services.

Beyond its core, the Group has embraced growth and diversification, skilfully augmenting its brand family through thoughtful acquisitions and natural growth.  This strategic expansion has introduced a suite of complementary brands — Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech — each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction.

Principle Objective

Reporting to the Operations Manager, the Branch Manager is responsible for all of the daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan with the Operations Manager and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales and service goals.   

Knowledge & Experience

• Previous Management experience – (minimum 5 years)
• Profit & Loss Accounts management
• Stock holding management – ie purchase ordering, goods in & out
• Sales & Margin target management
• A strong understanding of the kitchen industry, both trade & retail.
• Full competence with standard software packages, including MS Word, Excel
• Third level degree in a commercial discipline is desirable but not essential

Key Responsibilities

• Ensuring that the sales team provide a friendly, open and enthusiastic customer service both in person and on the phone  
• Working with department managers and sales representatives to establish & continually meet their monthly sales targets and development objectives
• Work closely with the Operations Manager to help drive the Branch's development. Also ensure that standards are met for service excellence 
• Maintain thorough knowledge of TPC and competitor products/services to maximise sales and service opportunities
• Improve the performance of the Branch across a number of key performance measures
• Undertake customer service duties as required to ensure the effective and efficient management of the branch
• Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive 
• Maintaining a clean, well-organised and properly merchandised store always
• Ensuring that all policies, procedures and controls are always followed
• Branch administration

Essential Competencies

• Strong commercial acumen
• Strong ability to negotiate obstacles
• An understanding of basic accounting and computers.
• Excellent people management skills
•  Effective team working and networking skills
• Excellent interpersonal and customer-facing skills
• Strong communication skills, both written and verbal
• The flexibility and willingness to learn
• To enjoy working with people
• Tact and diplomacy

Contract Type

•  Permanent
•  Full time 39-hour contract
•  Working week Monday to Friday, may be required to take part in the Saturday roster 
•  Location - Furry Park Industrial Park, Dublin 9

Our Benefits Include

• Competitive Basic Salary
• Competitive Performance Related Bonus
• Private Health Care                                                                                                                   
• Sick Pay Scheme
• Paid Maternity and Paternity Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives

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Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleague’s responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.