Retail Supervisor - Cork Builders Providers - Blackpool, Cork

Retail Supervisor - Cork Builders Providers - Blackpool, Co. Cork

Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland.  Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services.

Beyond its core, the Group has embraced growth and diversification, skillfully augmenting its brand family through thoughtful acquisitions and natural growth.  This strategic expansion has introduced a suite of complementary brands — Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech — each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction.

Principle Objective

To take full responsibility for the day to day running of the Retail store and to ensure that the store is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times.

Knowledge & Experience 

• Ability to work in a high paced environment and to multitask,

• Familiarity with local market a plus,

• Excellent interpersonal skills with a positive attitude and energy,

• Previous retail sales experience in home improvements or the Builders Providers industry is ideal

• Exceptional communication and teamwork skills,

• Keen eye for detail.

Key Responsibilities 

• Development and rotation of new and existing products within the branch

• Take full responsibility for the day to day running of the shop and manage who is responsible for opening and closing the shop

• Organise team rota, organising breaks, Saturday cover and annual leave to ensure optimum levels of service at all times

• Excellent customer service at all times including phones

• Responsible for the Ironmongery Category, Pricing & Margin management

• Design and implementation of planograms to optimise product sales and development.

• Ensure showroom displays are installed in a timely manner to company standards, liaising as necessary with Marketing

• Recommend potential advertising venues and marketing strategies

• Organise showroom maintenance and refits as needed

• Merchandising and pricing of stock including shelf edge labelling and signage

• Manage stock levels, ordered by delegated staff using templates provided

• Maintain a high standard of product presentation and display in the branch

• General housekeeping

• Full involvement in Madness sales, National flyers & advertising including LMFM

Essential Competencies  

• Ability to prioritise workload

• Effective team working and networking skills

• Commercial awareness and numeracy skills

• Excellent interpersonal and customer-facing skills

• Strong sales skills and negotiation skills

• The flexibility and willingness to learn

• Target driven with the ability to think strategically

• Excellent organisation skills and attention to detail

• Excellent communication skills, both oral and written

• Negotiation and analytical skills

• A positive attitude

• IT literacy and the ability to handle analytical data

Contract Type

• Permanent
• Full time 39 hour contract
• Working week Monday to Friday, may be required to take part in the Saturday roster

Our Benefits Include

• Competitive Basic Salary
• Private Health Care
• Sick Pay Scheme
• Paid Maternity and Parental Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives

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Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes.  Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.